A Message to our Guests about COVID-19

We are looking forward to welcoming guests to the WilloughVale Inn & Cottages starting July 1, 2020 after the pause that we experienced this spring and early summer. Operational procedures have been enhanced or changed for the well - being of our guests and staff. We have implemented guidelines from the American Hotel & Lodging Association (AHLA) and the Centers for Disease Control and Prevention (CDC). Please take a moment to review the changes that will be in place for your visit.

General Property Information

· Hand-sanitizing stations will be available at the Reception Desk.

· All WilloughVale Inn & Cottages staff will be required to wear masks when in the public areas of the Inn.

· All guests will be required to wear masks inside of the Inn’s public areas and outside amenity areas.

· Guests and staff will observe recommended social distancing protocols.

· The WilloughVale Inn & Cottages property will comply with local or state mandated occupancy limits.

· All public areas at the Inn are subject to all social distancing protocols which is currently 6 feet. Limited occupancy mandated by the state will be adhered to.

Housekeeping

· The frequency of cleaning and sanitizing has been increased in all public spaces with an emphasis on frequent contact surfaces.

· Guest rooms are disinfected and cleaned upon guest departure and the guest room will remain unoccupied for several days.

· Electrostatic sprayers have been ordered and when received we will use to disinfect public areas and guest rooms using EPA disinfectants and cleaning solutions.

· To reduce guest and staff contact, daily guest room cleaning will only be available upon request. Fresh linens, towels and amenities will be packaged and placed at your door upon request.

· The frequency of air filter replacement and HVAC system cleaning has been increased and fresh air exchange will be maximized.

Waterfront Activity Area

· Large playground for kids

· Complimentary use of our kayaks and canoes

· A fire pit for toasted marshmallows

· Lounge chairs to settle into

The staff of the WilloughVale Inn & Cottages are looking forward to welcoming you and ensure that your stay is enjoyable and memorable!